Page 2 - Complaints Policy & Procedures Sep20
P. 2
COMPLAINTS POLICY AND PROCEDURES
Date Agreed: Review Date: Type of Policy:
23rd September 2020 September 2023 DCAT Statutory Policy
Revision Number
4
3 2 1
Date Issued
September 2020
December 2019 September 2018 May 2017
Prepared by
JS
JS DC LG
Approved
Board of Trustees
Board of Trustees Board of Trustees Board of Trustees
Comments
Revision 3 – Updated in line with the DfE guidance Revision 2 – see notes on next page Revision 1
