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Who did you speak to and what was the response?
Please state your relationship with the academy, e.g.: parent, carer, neighbour, member of the public.
What actions do you feel might resolve the problem at this stage?
Are you attaching and paperwork? If so, please list.
Signature: Date:
Official Use:
Date of acknowledgement sent:
By whom:
Complaint referred to:
DCAT Complaints Policy and Procedures September 2020
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